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Returns & Refunds Policy

Effective Date: July 23, 2026 | Last Updated: July 23, 2026

This Returns & Refunds Policy explains the conditions under which Closer Clothing accepts returns for casual apparel and everyday clothing.

1. Return Request Timeframe

Customers may request a return within 30 days of the delivery date. Contact us at info@closerclothing.com with your order number and reason for return.

2. Eligible Products

Unworn, unwashed clothing items with original tags and packaging may be eligible for return.

3. Non-Eligible Products

Worn, washed, or altered items, items without original tags, and final sale items are not eligible for return.

4. Required Product Condition

Products must be in original condition, unworn, unwashed, with all tags attached and in original packaging.

5. Return Authorization Process

Contact us to request a Return Authorization (RA) number. Returns sent without an RA number may be refused.

6. Return Shipping Responsibility

The customer is responsible for return shipping costs unless the return is due to an error by Closer Clothing.

7. Restocking Charges

Certain products may be subject to a restocking charge, communicated during the return authorization process.

8. Inspection Process

Returned products are inspected to verify condition. You will be notified once inspection is complete.

9. Refund Processing Timeframe

Approved refunds are processed to the original payment method. Processing times depend on your payment provider.

10. Exchanges

Contact us to request an exchange for a different size or color, subject to availability.

11. Damaged, Defective, or Incorrect Orders

Contact us within 48 hours of delivery for damaged, defective, or incorrect items. We will arrange a replacement or refund at no additional cost.

12. Contact Information

Closer Clothing
16400 Pacific Coast Hwy, Ste 220
Huntington Beach, CA 92649
Phone: +1 (714) 329-8678
Email: info@closerclothing.com

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